LOOKPORT / feature
Customer data & exports
Export ticketing data from Lookport so your team can work with event, sales and audience information beyond the dashboard.
Take event information into your workflow
Export information from Lookport when your team needs reporting, reconciliation or operational planning outside the platform. Start with the decision the export is meant to support, then select the relevant event, sales or audience information.
A useful report has a clear scope: event, period, measures and intended recipient. That context matters when several people compare figures or combine data from ticketing and payment systems.
Set up the workflow
Choose the information needed for your operational or reporting task and export it from the system. Agree access and permitted use with your team, and keep customer information tied to a clear purpose.
A post-show report the team can use
After a tour date, export the information required for the promoter’s report and compare it with the corresponding payment records. Keep the time period and definitions consistent so differences can be explained.
For audience work, use customer information only within the permissions and purposes that apply to it. A ticket purchase is not by itself a reason to add someone to every future marketing list. Keep operational reporting and campaign permissions clear.