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Tickets & bookings

For an event change, cancellation or refund request, contact the organiser named in your booking confirmation. They manage the event and its ticket policies.

For technical help accessing your ticket, email support@lookport.live. Include the event name and booking email. Never send card details or passwords.

Promoters & event teams

Need help with your event setup, ticket types, Stripe connection or access control? Tell us which event you are working on and what you need to do.

A new project?

Talk to us about ticketing, live production, interactive experiences or audience growth.