Terms & Conditions

Last updated: 14 September 2026. These terms concern this informational website. They do not replace the terms shown during a ticket purchase, promoter registration or a separately agreed production or marketing engagement.

About this website

Lookport presents its technology, production and audience services here. You may browse the site, explore project information and contact the team about a service.

Service information

Product illustrations contain example data. Capabilities, integration availability and event requirements should be confirmed during setup. AI forecasts and recommendations are estimates, not guarantees of ticket sales or campaign results.

Ticketing pricing

The standard platform commission shown on this website is 6%. Stripe processing fees apply separately. Payment eligibility, settlement timing, refunds, taxes and any event-specific arrangements are governed by the applicable provider terms and your service agreement.

Tickets and events

Event organisers are responsible for their event information and applicable admission, cancellation and refund policies. Refer to the details supplied with your booking. For help, visit Support.

Intellectual property

Lookport branding and original website content belong to their respective rights holders. Artist names, project photographs and third-party marks are used to identify the relevant work and services. Their appearance does not imply a general endorsement of every Lookport product.

Responsible use

Do not attempt to disrupt the website, access systems without authorisation or misuse the enquiry tools. External websites have their own terms, which you should review before using those services.

Contact

For questions about this website or a proposed engagement, email promoters@lookport.live. A project enquiry does not itself create a service agreement.