Mobile wallet tickets

Make the ticket easy to find

Wallet tickets put admission information where a fan can retrieve it on their phone. The goal is a simpler arrival: the guest can find the ticket without searching through a long conversation or a crowded inbox at the venue entrance.

Keep event details and ticket types clear when setting up the sale. The ticket should match the admission the person bought, whether that is general entry, a particular seat or a separately described premium experience.

Set up the workflow

A ticket in their Wallet. The essentials at their fingertips. A smoother arrival for everyone.

• Mobile wallet tickets
• Event details and admission code together
• Easy access on the way to the venue

Design the arrival as well as the sale

Before doors open, have the team walk through the buyer journey from purchase to presenting the ticket. Check readability and scanning in the conditions expected at the venue, including brightness and queue movement.

Give customers clear arrival instructions and a support route for order questions. If a guest has both event admission and a meet-and-greet booking, explain which ticket or access check applies at each point.