Website Terms & Conditions

Who operates the website

This website is operated by LOOKPORT LTD, company number 14417270, registered in England and Wales. The registered office is Hampton Tower, 6105, 75 Marsh Wall, London, England, E14 9ZS. These website terms are separate from ticket purchase conditions and any signed service agreement.

Information and enquiries

The website explains our products and services. An enquiry or a demonstration does not by itself create a booking, a production commitment or a service contract. Scope, availability, deliverables and price must be agreed with the relevant contracting party. Example dashboards and ticket figures illustrate the product and are not live sales data.

The published 6% ticketing platform commission is a service rate. Stripe processing fees are separate. The applicable calculation basis, tax treatment and who bears each fee must be agreed before launch. A consumer checkout must show the total mandatory price before the purchase is made.

Acceptable use and intellectual property

You may browse this website and share links for lawful purposes. Do not interfere with its security, impersonate another person, submit unlawful material or attempt to access private systems. Logos, media, software and project materials remain subject to their owners’ rights and our applicable licences. Display on this site does not transfer ownership or grant permission to reuse an asset commercially.

Availability and responsibility

We take reasonable care with the website but may update information and temporarily interrupt access for maintenance or security. Nothing in these terms excludes liability that cannot lawfully be excluded, including liability for fraud or death or personal injury caused by negligence. Statutory consumer rights remain unaffected. Any commercial liability allocation belongs in the agreed service contract.

Links, privacy and disputes

Third-party websites have their own terms and privacy notices. Our Privacy Policy describes this website’s processing. Contact us about a website issue through the contact form or in writing to our registered office. The proposed governing law is that of England and Wales, without removing mandatory consumer protections or any right a consumer has to bring proceedings in their home jurisdiction. This provision requires final legal review before use.