LOOKPORT / comparison
Lookport vs Humanitix
Lookport vs Humanitix: ticket fees, seating, tour pages, merchandise and practical fit for concerts and conferences.
Which approach fits your event?
Humanitix is a strong candidate when broad event features and its charitable mission matter to your organisation. Lookport is worth shortlisting when demand forecasting, tour decisions and the connection to live production are central to the brief.
What to test before you decide
Request the current UK payment arrangement and a complete sample order. Demonstrate the conference or show configuration, and compare what happens after a weak sales week rather than just the feature count.
Where Lookport earns its place
Build a branded sales journey, connect campaign signals to ticket sales, and use AI guidance to decide where to focus next. Combine general admission or allocated seats with flexible pricing, wallet tickets and event alerts. Add meet-and-greet access or an online broadcast when they fit the show. The value is in how these pieces support the promoter's decisions.
How we compared
Lookport publishes this comparison. It is a source-led buying guide, not a hands-on certification or an independent ranking. Official pages were checked on 18 October 2026. Rates differ by country, tax treatment, plan and agreement. Questions indicate a requirement to verify, not an absent competitor feature. AI skills/MCP and Shopify connections are coming soon; production services and fulfilment need an agreed scope.
Compare the details
Official sources checked: . Confirm current terms for your market.
| Topic | Lookport | Humanitix |
|---|---|---|
| Fees | 6% platform commission on ticket sales, plus Stripe processing. Compare the full buyer price and organiser proceeds.Explore this capability | The current GB pricing page lists 4.67% + £0.46 per paid ticket excluding VAT; charity/school and custom rates differ. Official source |
| Payments and cash flow | Payments through your connected Stripe account. Bank payout timing depends on Stripe, your account and market.Explore this capability | Lists scheduled payouts. Confirm the processing arrangement and what the quoted fee includes for your market. Official source |
| Admission and inventory | General admission, allocated seats, reserved sections and separate ticket capacities for different offers.Explore this capability | Lists reserved seating, unlimited ticket types, checkout questions and accessibility tools. Official source |
| Pricing control | Fixed prices, timed releases, open-price tickets, donations and demand-led adjustments with AI guidance. Your team controls the decision.Explore this capability | Supports donation items alongside tickets or on fundraising pages. Automated demand-led pricing was not established by this guide. Official source |
| Brand and marketing | Custom domains, Meta Pixel and hosted Conversions API, Google Tag, Analytics, Ads, UTM attribution and custom advertising pixels.Explore this capability | Lists email campaigns and Mailchimp, Salesforce and Facebook integrations. Official source |
| Insights and AI | AI demand forecasts, sales trends and marketing recommendations, alongside tour-level event management. Forecasts support judgement; they do not guarantee sales.Explore this capability | Lists live analytics, reporting and tour pages. Ask for the required forecast or city comparison to be demonstrated. Official source |
| AI assistant connections | Lookport skills and MCP integrations for compatible assistants are coming soon. Do not base a current launch on roadmap functionality.Explore this capability | A first-party MCP/skills connection for organiser actions was not verified in the reviewed sources. API access, third-party automation and consumer discovery integrations are different capabilities. Official source |
| Merchandise | Sell merchandise and event extras alongside tickets. Agree stock, collection and fulfilment. Connecting an existing Shopify store is coming soon.Explore this capability | Promotes merchandise alongside live-show ticket sales. Agree the organiser's stock and fulfilment process. Official source |
| Meet-and-greet access | Dedicated slots, limited capacity and a separate access check for artist experiences. State whether main-event admission is included.Explore this capability | Complex ticketing is listed, but a dedicated meet-and-greet slot and separate-access workflow was not verified. Official source |
| Ticketed broadcasts | Sell separate online access alongside physical tickets. Discuss production and streaming delivery with Lookport; service scope and costs are separate.Explore this capability | Lists private virtual events. Confirm the streaming provider, access controls and any production services separately. Official source |
| Mobile wallet tickets | Mobile wallet tickets keep event details and the admission code together. Confirm supported devices for your audience.Explore this capability | Supports Apple, Google and Samsung Wallet; availability depends on digital tickets being enabled for the event. Official source |
| WhatsApp and Telegram sales alerts | Receive sales and event updates online, in WhatsApp and in Telegram, without keeping the dashboard open.Explore this capability | Documents email notifications for sales, enquiries, payouts and new events, with additional recipients. Native WhatsApp/Telegram sales alerts were not verified. Official source |
| Budget and profit planning | Enter event costs, model budgets before launch and review P&L alongside ticket sales in Lookport Ticketing. The free Show & Tour Budget Calculator lets you explore break-even scenarios before getting started.Explore this capability | Lists event reporting and analytics. A production-cost and tour P&L planner was not verified in the feature list. Official source |
| Event-day workflow | Mobile wallet tickets, admission scanning and WhatsApp or Telegram sales alerts. Confirm devices, connectivity and event-day support before launch.Explore this capability | The Hosts app supports QR check-in and on-site ticket selling on iOS/Android. Test the venue setup and exception procedure. Official source |